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I'll turn it back on, and it does the same thing. Any fix? Within a few days more users confirm the behaviour of the still new devices. Sometime however this doesn’t work and you will need to initiate a two button shutdown. The problem is that randomly when the machine shuts down (it only seems to happen once or twice a week) it Hi - surface pro 7 has suddenly started shutting down randomly - whether plugged in or battery it stays on for 1-4 minutes then shuts down 6 replies on “Surface Pro 7 shutting down randomly” I found answer online that helped me. We have a Surface that is shutting down due to inactivity, sometimes only 20-30 minutes. I have checked all the sleep and power settings and that’s not an issue. The Surface computer would shut off randomly, or at unpredictable intervals the screen would go black. Step 3: In this new window, you can change the time that’s need to pass before your Microsoft Surface goes to sleep mode. To do so: Press and hold the Power button (about 3s). Press and hold the “ Volume Up ” and “ Power ” buttons simultaneously for 20 seconds. The Start menu on Microsoft Windows offers Shut Down, Sleep and Restart. That question on the Surface 7 Pro shutting down randomly was made last December and can be viewed here.
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That should at least help with data loss. Changelog Every time when I shut down the computer, the light is still on. If you have a new Surface Pro 2017 and it keeps dying unexpectedly, the best current advice Tip 6: Force shut down and then restart Surface. In my case it shut down a number of times randomly while I was working on it. Solution 2: Force a shut down and restart. Is this normal? A slow Surface Pro is a good reason why you decided to restart or shut it down in the first place. You should feel the Surface book 3 keeps shutting down.
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Sometimes having devices connected to a Surface Book, Laptop, Go, or Pro can affect its ability to turn on properly.
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Just like force restart, force shut down could be an effective method, if your Surface Pro is not starting up. Changelog Shutdown performs a delayed auto system power off after a certain time has passed. “For me, if I’m using the device and then stop doing anything for like 30 seconds to 1 minute, then it just shuts off. Wait until you see the message “ Slide to shut down your PC”. I have checked all the sleep and power settings and that's not an issue. Then So I recently installed Ubuntu onto my Surface Pro 1, and have been running fine for about 2 days, until today I saw the screen constantly But according to Microsoft, the Surface Pros are hibernating, not shutting down.
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